Mozaic Group Partners has helped institutions around the globe with their Profile upgrades going back to early 5.x versions, so it comes as no surprise that we are frequently asked by Profile client institutions, “Should I upgrade?”
The risk involved with a software version upgrade of any sort evokes fear and loathing among the best IT and operations people. Many things have to go right with an upgrade for it to be successful, but it only takes a few things to go wrong to make it a costly failure and expensive cleanup. Profile institutions are not immune. In fact, given the level of complex customization in practically every Profile implementation, the risk is inherently high.